Frequently Asked Questions

No. Physiotherapists have been considered as first contact Health Professionals. Physiotherapy services may be accessed directly without a referral from your physician. In some cases, if you have an extended health care benefit plan, the provider may still require a physician’s referral for physical therapy before reimbursing your fees.

Most of the extended benefit plans cover all or a significant portion of physiotherapy assessment and treatment fees. To learn about your specific plans coverage, we recommend that you get in touch with your insurance provider directly.

The treating physiotherapist will perform a thorough assessment prior to the initiation of treatment. A subjective assessment will involve taking history which involves questions about your present condition, past medical history, medication. Followed by this, will be a physical examination which will involve the therapist conducting various clinical tests. Once a diagnosis is reached, a suggested treatment plan will be discussed with you and with your consent, treatment can then proceed and is included as part of the first visit.

Based on the service selected by the physiotherapist, appropriate treatment will be carried out. It is important to note that treatment includes not only direct time spent with your physiotherapist but also includes time spent doing independent or supervised exercises, in creating your individualized exercise program, in educating you on the nature of your condition and how to manage your condition at home.

In order to carry out a proper assessment, a pair of shorts, t-shirt, spaghetti straps tank top would be preferred according to your injured body site. In case if you forget, do not worry, we will have shorts and gowns available at the clinic.

No. Unfortunately our clinic is not funded by Alberta Health Care.

Make sure you inform your motor vehicle insurance provider. If there are any immediate medical concerns, please visit your family physician or nearest emergency to assess these concerns and ensure that there are no contraindications to beginning Physical Therapy. Physical Therapy coverage for MVA injuries may be accessed through the Diagnostic and Treatment Protocols or Section B Protocols.

WCB covers work related injuries. If you are injured at work, inform your work place/safety manager, make an appointment to see your doctor/physiotherapist and we will guide you from there.

Please only make appointments which you can keep. However, we do understand when emergencies occur. Please provide us with at least 24 hours’ notice should you need to cancel or change your appointment.